Clio, a global leader in legal AI technology, seeks a Customer Support specialist focused on vLex+ specialization to assist Enterprise clients. You will handle high-volume inquiries by phone, chat, and email, becoming a product expert in Enterprise configurations, integrations, and workflows with vLex Library and Vincent.
You will diagnose technical issues, coordinate resolutions with escalations, product, and CS teams, and serve as a trusted advisor to senior stakeholders.
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📌 Enterprise Support Specialist – AI Legal Tech (Hybrid) (Ontario)
🏢 Clio
📍 Ontario