Deliver outstanding service as a Patient Experience Coordinator with Mayfair in Phillips Park. Help patients feel at ease while performing administrative tasks and managing appointments seamlessly.
In this full time role, you will be instrumental in ensuring every patient feels welcomed and informed. With a focus on exceptional customer service, you will handle call center duties and scheduling while developing in-depth knowledge of Mayfair's imaging services. Your attention to detail and commitment to patient care will make you an asset to our dedicated team.
Key Responsibilities:
• Greet and assist patients with appointment scheduling
• Administer and process patient information confidentially
• Schedule imaging examinations per departmental protocols
• Proofread scheduled appointments and reports accurately
• Support improvement projects for service delivery
Requirements:
• Minimum 1 year of customer service experience
• Certification as Medical Office Assistant or relevant field
• Strong phone etiquette and positive demeanor
• Proficiency in Microsoft Office applications
• Fluency in a second language is a plus
Enhance the patient experience with your compassionate service and organizational skills at Mayfair.
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📌 Patient Experience Coordinator at Mayfair (Alberta)
🏢 Mayfair Diagnostics
📍 Alberta
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