SereneAID is seeking a Senior Application Help Desk Analyst to provide front-line support for Alberta government online systems. You will troubleshoot, manage tickets, coordinate with technical and business teams, and maintain documentation to support multiple applications.
The role requires 4+ years in application help desk / support, solid identity verification experience, and familiarity with enterprise ticketing systems.
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📌 Senior Application Help Desk Analyst (Remote Alberta)
🏢 SereneAid
📍 Alberta
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