Join Fresh Prep as a Customer Service Specialist in a hybrid role, supporting Canadian customers with exceptional service. Engage in meaningful interactions and foster community while delivering solutions effectively.Fresh Prep, a B Corporation and leader in sustainable meal delivery, seeks a dynamic Customer Service Specialist. In this role, you'll handle customer inquiries through various channels, ensure accurate responses, and collaborate with teams for solutions. Your ability to thrive in a fast-paced environment and your strong communication skills will contribute to our mission of enhancing customer experiences.Key Responsibilities:Provide customer support via email, phone,



and social mediaBuild and maintain lasting relationships with customersResolve customer inquiries and complaints efficientlyCollaborate with other departments for accurate responsesFollow up on recurring customer issues timelyRequirements:1-2 years in customer service; call center experience preferredBilingual in French and English for nationwide support50 words per minute typing speed with high accuracyFamiliarity with computer tools and systemsReliable home workspace or transport to Ville-Saint-Laurent officeBring your positive attitude, robust communication, and problem-solving skills to elevate customer experiences at Fresh Prep.

📌 Customer Service Specialist At Fresh Prep (Montreal)
🏢 Fresh Prep
📍 Montreal