Concentrix is seeking an EN/FR Bilingual Program Support Specialist to enhance program success with outstanding dealer support and process excellence. This remote role requires strong collaboration and analytical skills for effective operations.As a Bilingual Program Support Specialist at Concentrix, you will lead claims processing and support top dealerships while ensuring operational accuracy. This position requires expertise in data analysis, quality verification, and teamwork.



Ideal candidates will excel in a rapid-paced environment and demonstrate initiative.Key Responsibilities:Provide expert support on program processes and dealer inquiriesProcess and verify Money Back Guarantee claims efficientlyManage reports to facilitate business decisionsCollaborate cross-functionally to escalate operational challengesMaintain high standards of data quality and confidentialityRequirements:Bilingual in English and French, with strong communication skillsProven experience in claims processing and customer supportStrong organizational skills and attention to detailProficient in Microsoft Excel for data analysisFlexible and able to adapt to business needsLeverage your bilingual skills and analytical expertise to drive program success at Concentrix!

📌 Bilingual Program Support Specialist Remote (Moncton)
🏢 CNX
📍 Moncton