Lead the Canadian Release Team at A & A Customs Brokers as a Customs Operations Supervisor, ensuring timely and client-focused services. Embrace remote work while enhancing customs delivery efficiency.
A & A Customs Brokers is seeking an experienced Customs Operations Supervisor to oversee daily operations for the Canadian Release Team. This remote role demands a blend of leadership and operational expertise, focusing on managing service quality and utilizing up-to-date AI-driven tools. You'll collaborate with industry experts, ensuring exceptional client outcomes while driving team performance.
Key Responsibilities:
• Supervise Canadian Release Team functions for accuracy
• Meet or exceed client service expectations for shipments
• Collaborate on team planning and performance management
• Serve as escalation point for customs service concerns
• Drive performance against SLA targets, investigate delays
Requirements:
• 5+ years in Canadian customs release operations
• Prior experience leading customs processing teams
• Knowledge of PGA/OGD workflows for diagnostics
• Strong analytical skills with data handling capabilities
• Familiarity with ITMr4 and AI document processing tools
Enhance your career by overseeing customs operations and leveraging technology with A & A Customs Brokers in this leadership role.
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