Elevate residential service operations with The Gentlemen Pros as a Service Manager. Lead a skilled team of plumbing and HVAC professionals to ensure top-notch customer service and operational efficiency.

This hands-on leadership role requires a results-oriented manager with over two years of experience in plumbing or residential services. You'll optimize capacity, manage schedules, and enhance on-time performance while fostering a customer-first culture. Strong communication, problem-solving, and coaching skills are essential to develop and engage your team to meet service standards.

Key Responsibilities:
• Lead and develop a team of plumbing and HVAC technicians
• Oversee daily residential service operations for efficiency
• Collaborate with Dispatch to optimize scheduling and capacity




• Drive key performance indicators and monitor quality standards
• Respond to customer escalations and concerns professionally

Requirements:
• 2+ years of leadership experience in plumbing or home services
• Solid knowledge of residential service operations
• Proven ability to manage and coach service technicians
• Comfortable using CRM and scheduling software
• Valid Class 5 Alberta Driver’s Licence required

Become a pivotal leader in maintaining high service standards and client satisfaction at The Gentlemen Pros.
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📌 Service Manager at The Gentlemen Pros (Alberta)
🏢 GetHired
📍 Alberta