Customer Experience Lead – Branch Leader For Service Excellence Salmon Arm

03 Oct

Scotiabank

Salmon Arm

03 Oct

Scotiabank

Salmon Arm

Scotiabank in Salmon Arm, BC is seeking a Customer Experience Lead to oversee Retail Service teams and champion customer-first banking. You will guide Customer Experience Associates, promote digital/self-service options, and act as Officer in Charge as needed.

The role emphasizes leadership, coaching, and scheduling with a focus on delivering excellent service and identifying prospects to improve the customer experience.
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📌 Customer Experience Lead – Branch Leader For Service Excellence Salmon Arm
🏢 Scotiabank
📍 Salmon Arm

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