Join a growing startup as a Remote Tech Support Specialist, where you'll streamline client operations and enhance tech reliability. Your problem-solving skills will be vital in device setup and troubleshooting.

In this part-time role, you will manage client onboarding while ensuring a smooth operational flow across our startup. Your responsibilities include device setup, troubleshooting issues, and documenting solutions to improve processes. We seek someone reliable and adaptable, ready to tackle challenges in a rapid-paced environment.

Key Responsibilities:
• Set up devices and email accounts for clients
• Troubleshoot basic connectivity and login issues
• Coordinate onboarding and offboarding processes
• Maintain records of recurring issues and solutions
• Suggest improvements to enhance tech operations

Requirements:
• Experience in IT support or troubleshooting roles
• Strong organizational and problem-solving skills
• Clear communicator guiding clients through processes
• Willingness for occasional local travel
• Adaptability in a startup environment

Bring your troubleshooting experience and client support skills to enhance our tech operations remotely.
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📌 Remote Tech Support Specialist Position (Quebec City)
🏢 Mercor
📍 Quebec City