Become the IT backbone at Vital Bio as the Systems Support Lead, offering hands-on technological expertise in a hybrid work model. Provide essential support across diverse environments while collaborating with all levels of staff.

You will serve as a core IT resource for Vital Bio, focusing on systems administration, networking, and user support. We seek someone with over five years of experience in managing platforms across Windows, macOS, and Linux systems. Your role will play a significant impact on improving IT infrastructure and security while enhancing user experiences.

Key Responsibilities:
• Deliver hands-on IT support for hardware, software, and network issues
• Manage endpoint device lifecycle including onboarding and offboarding




• Oversee identity management across Google Workspace and AWS
• Maintain networking components including firewalls and VPNs
• Automate repetitive IT tasks for improved efficiency

Requirements:
• 5+ years of IT experience managing core services
• Expertise in Windows and macOS systems; Linux is a plus
• Robust networking knowledge including LAN and VPN
• Experience with MDM tools for asset management
• Customer-focused approach to IT problem-solving

Expand vital IT operations while championing best practices at Vital Bio.
#J-18808-Ljbffr

📌 IT Systems Support Lead at Vital Bio (Ontario)
🏢 Jaide Health
📍 Ontario