Elevate client relationships by joining Globespan Travel Management as a Client Success Manager. This hybrid role in Toronto emphasizes strategic engagement and customer service excellence.

In this pivotal role, you'll act as the main point of contact for corporate travel clients. Your strengths in account management, client relationship building, and travel operations will be essential as you navigate service delivery and client satisfaction. Your expertise will facilitate seamless collaboration with internal teams and ensure successful travel program execution.

Key Responsibilities:
• Manage relationships with assigned corporate travel clients
• Lead quarterly business reviews and provide actionable insights
• Monitor KPIs and service-level agreements




• Resolve client issues and enhance satisfaction levels
• Prepare reports and presentations for internal stakeholders

Requirements:
• 3-5 years in account management within corporate travel
• Solid knowledge of travel management practices
• Proficiency in travel booking systems and Microsoft Office
• Excellent communication and negotiation skills
• Bachelor's degree in a related field preferred

Bring your strategic thinking and client service focus to Globespan's travel team.
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📌 Client Success Manager at Globespan (Ontario)
🏢 Goway Travel
📍 Ontario