Join our team as a Customer Support Associate, focusing on onboarding and operational support. You'll interact with clients and contractors every day, ensuring outstanding service and problem resolution.

In this entry-level role, you will partake in all aspects of customer interaction, including onboarding for contractors and clients. This position requires excellent communication skills, attention to detail, and the ability to prioritize tasks effectively while supporting office operations.

Engage daily with contractors, assist with time collection, and provide administrative support across various departments.

Key Responsibilities:
Facilitate client onboarding and validate necessary documentation
Conduct orientations for contractors,



covering essential topics
Manage timecard collection and communicate with contractors
Provide front office customer service via multiple channels
Audit and process contractor expenses to ensure accuracy

Requirements:
Minimum of 2 years in customer service roles
Associate's degree or relevant experience
Preferred BA/BS in Human Resources or Business
Solid written and oral communication skills
Detail-oriented with excellent time management

Excel in onboarding and service coordination as a Customer Support Associate.

📌 Customer Support Associate Entry Level Markham (Canada)
🏢 Aerotek
📍 Canada