Step into the essential role of Front Office Supervisor at Dakota Dunes Resort. Focus on guest service excellence, team leadership, and operational efficiency to elevate the hotel experience.

As a Front Office Supervisor, you will train and support your team to maintain a welcoming workplace and resolve guest issues promptly. Candidates should have at least three years in guest service roles, demonstrating their commitment to hospitality.

Collaboration with other departments will be key to fulfilling guest needs and enhancing satisfaction.

Key Responsibilities:
Supervise the front desk team to uphold high service standards
Manage guest check-in/check-out efficiency
Address guest feedback and complaints swiftly




Collaborate with housekeeping and maintenance for guest needs
Prepare reports on operational activities and guest interactions

Requirements:
Associate or bachelor’s degree in hospitality management preferred
At least 3 years work experience in a hotel or resort
Solid organizational and multitasking abilities
Proficient in Microsoft Office and Opera systems
Availability for wide-ranging shifts based on business needs

Lead a team dedicated to outstanding service at Dakota Dunes Resort.
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📌 Hotel Front Office Supervisor Role Saskatoon
🏢 Kaizen Lab
📍 Saskatoon