Elevate your management career with Shoppers Drug Mart as a Customer Service Supervisor. Focus on supporting cashiers, maintaining merchandise standards, and enhancing customer satisfaction daily.
This role involves overseeing the operations of customer service functions at a local store. As a leader, you will train and guide staff, ensuring they adhere to store policies while promoting best practices. This position requires robust problem-solving abilities to effectively resolve customer issues and enhance their shopping experience.
Key Responsibilities:
• Manage cashier and merchandising staff compliance
• Train cashiers and merchandising staff in their functions
• Ensure adherence to loss prevention standards




• Maintain organized and clean product displays
• Provide exemplary customer service and address inquiries
Requirements:
• Proven experience in customer service management
• Robust computer literacy and organizational skills
• Productive time management abilities
• Knowledge of retail products and store supplies
• Problem-solving mindset for customer satisfaction
Bring your leadership and customer service skills to Shoppers Drug Mart and make a meaningful impact in your community.
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📌 Customer Service Supervisor At Shoppers Drug Mart Edmonton
🏢 Shoppers Drug Mart
📍 Edmonton