Work must be completed at the physical location. There is no option to work remotely.
Work setting
Hospitality industry
Hotel, motel, resort
Responsibilities
Tasks
Register arriving guests and assign rooms
Resolve complaints and claims
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Exchange foreign currency
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Contact customers to deliver requested wakeup calls
Perform light housekeeping and cleaning duties
Provide customer service
Experience and specialization
Computer and technology knowledge
Multi-line switchboard
Word processing software
Database software
Computerized bookkeeping system
Spreadsheet
Internet
Additional information
Work conditions and physical capabilities
Attention to detail
Fast-paced setting
Standing for extended periods
Work under pressure
Benefits
Financial advantages
Bonus
Group insurance perks
Night shift premium
Other benefits
Learning/training paid by employer
Other benefits
📌 Front Desk Hotel Clerk Cambridge
🏢 HILTON GARDEN INN KITCHENER/CAMBRIDGE
📍 Cambridge
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