Join Desjardins as a remote Banking Advisor and provide personalized support for clients' financial needs. Your role will involve assisting with credit card and bank account inquiries from the comfort of your home.

As a Banking Advisor in the Customer Relations Center, your primary duties will include offering tailored solutions, enhancing client relationships, and empowering clients with digital tools. You will play a proactive role in solving problems and guiding members with financial advice. Excellent interpersonal skills and a customer-focused attitude will help you thrive in this remotely based position.

Key Responsibilities:
• Answer member inquiries regarding bank and credit card accounts
• Provide tailored financial solutions for diverse client needs




• Build strong relationships to enhance client retention
• Solve client issues with a proactive and solution-oriented approach
• Guide members on using digital banking tools effectively

Requirements:
• College diploma in a related field
• One year of customer service experience
• Bilingual: French required, English proficiency desired
• Ability to work adaptable evening and weekend shifts
• Available for occasional on-site office visits

Leverage your customer service expertise and financial knowledge to assist clients effectively in this rewarding role.
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📌 Remote Banking Advisor at Desjardins (Quebec City)
🏢 Desjardins Group
📍 Quebec City