Summary The Alterations Lead oversees the boutique Atelier and ensures a accurate, elevated fitting experience for clients. This role safeguards CHANEL tailoring standards, develops the tailoring team, and coordinates Atelier operations and workload.
Responsibilities Conduct client fittings and recommend alteration solutions that preserve each garment’s style and construction.
Validate alteration decisions and finished work for quality, precision, and consistency.
Lead, coach, and develop Tailors while assigning work based on skills, capacity, and deadlines.
Coordinate Atelier priorities, workload, client commitments, supplies, equipment, and workshop standards.
Monitor performance, lead times, quality, and client experience, and share updates with boutique leadership.




Collaborate with Fashion Advisors and boutique teams to support client loyalty and an elevated fitting journey.
Requirements Degree or strong background in sewing, tailoring, or alterations.
6-7 years of tailoring experience, ideally in luxury or high-end fashion.
Strong knowledge of garment construction, fabrics, and finishing.
Experience leading, coaching, or developing a team.
Excellent client communication, organization, rigor, and accountability.
Comfort with digital tools and reporting systems; fluent English required.

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📌 Alterations Lead (Ontario)
🏢 BROBSTON GROUP
📍 Ontario