September 22, 2026NORTH WELLINGTON HEALTH CARELOUISE MARSHALL HOSPITALPOSTING #2026-213REGISTRATION/SWITCHBOARD CLERK (REGULAR PART TIME)A regular part time Registration/Switchboard Clerk position is available at the Louise Marshall Hospital, site of North Wellington Health Care.This position is unionized with the OPSEU – Local 226QUALIFICATIONSGraduate Medical Office Program preferredMedical terminology Certificate required – current related experience may be considered (must complete medical terminology certificate)Expert Meditech Registration knowledgePrevious Switchboard/Admitting/Registration experience in a healthcare settingGood working knowledge of MS Office (especially Word and Excel) and experience with other software applications, particularly hospital information systemsCompliance with Privacy Legislation and Hospital Confidentiality requirementsExperience organizing patient health information with high degree of accuracyExcellent verbal and written communication skillsAbility to deal effectively with the public, physicians and other healthcare professionals, in a polite, pleasant and professional mannerAbility to work at a rapid pace, independently and maintain strong organizational skills and ability to prioritize to meet deadlinesCurrent knowledge of basic Accounts Receivable functionsDemonstrated leadership skills and ability to work collaborativelyMust be able to type 40 words per minuteNote: Candidates will be tested for qualifications described above.REGISTRATION/SWITCHBOARD RESPONSIBILITIESAct as main communication centre answering incoming calls and redirecting to appropriate departments, overhead pages and emergency codes. Manage situations involving power outages,



phone issues and paging system outages, pagers, etc.Using the hospital information system follows the registration standards for each visit type and ensures accurate registration of patients with current valid information for each visitResponsible for understanding downtime procedures for phone system, hospital information system, paging, and any other electronic systems maintained by the departmentManage contacts in a professional manner understanding the patient is first and foremostConfidentiality of all information is a requirement of employment as well as compliance with the Privacy Act, hospital and departmental policies and procedures including compliance with the Pledge of Confidentiality which requires staff to maintain confidentiality even after employment ceasesOther duties as assigned: Including but not limited to file sorting, chart creation, organizing of patient informationADDITIONAL QUALIFICATIONSSatisfactory performance and attendance requiredSatisfactory Reference Checks required prior to start dateMust provide a Police Vulnerable Sector CheckMust complete a Pre-Employment Health Assessment prior to being hiredHOURS OF WORKAs per department, must be available to work Monday through Sunday, days and eveningsAs per Collective AgreementSALARY$29.54 - $30.46 per hourNorth Wellington Health Care strives to create a respectful, accessible and inclusive work environment. Upon individual request, the hospital will endeavour to remove any barrier to the hiring process to accommodate those candidates with disabilities.North Wellington Health Care is committed to providing and fostering a safe, healthy and respectful workplace for all employees, free from violence and harassment.

📌 Registration/Switchboard Clerk (Lmh) 2026-213 (West Grey)
🏢 Wellington Health Care Alliance (WHCA)
📍 West Grey