Position Details Job Number: JR02263
Department: Lab Administration Office
This position may be scheduled at any of the following sites: Charlton Campus (Hamilton Downtown)
Job Type: Casual, Part time
Contract Duration: (If applicable) 0 months
Number of Positions: 1
Union: CUPE Local 786
Hourly Rate (Min / Max): $30.11 - $32.72
Schedule Work Days: Monday to Friday
Time of Day: Days
Shift: Hours - 7.5
Shift Start: (If applicable) AM 07:00, AM 08:00
Reason for Posting: Posting is for a role with an existing vacancy
Application Opening Date: 2026-10-01
Application Closing Date: 2026-10-08
Job Description Position Summary The Hamilton Regional Laboratory Medicine Program (HRLMP) is a collaborative program funded and operated jointly by Hamilton Health Sciences and St. Joseph's Healthcare Hamilton. The Program is committed to change and innovation through education service and research to bring the highest quality science into health care for the benefit of the community and to participate in the clinical application and interpretation of the science Reporting to the Office Operations Manager and assigned laboratory manager/professional staff this position supports a variety of activities within the Hamilton Regional Laboratory Medicine Program (HRLMP). All duties are handled in accordance with the mission vision values of the HRLMP and SJHH.
Qualifications Post-secondary in Office Administration-Health Services Diploma
Minimum one-year experience providing administrative support in a hospital setting
A minimum of 1-2 years' experience in a laboratory setting is an asset
Demonstrated knowledge of laboratory medical terminology in particular pathology and virology




Experience using laboratory applications including Dovetale / EPIC Clinical Connect required to process requisitions look up results for patient reporting
Intermediate skill level in MS Office: Word Excel PowerPoint Adobe professional required to prepare reports agendas minutes presentations and educational materials
Intermediate typing skill of 45 WPM
Clerical testing may be required as part of the selection process
Ability to work in a busy team environment maintain professional relationships with colleagues while handling multiple tasks conflicting priorities and frequent interruptions
Demonstrated advanced oral and written communication skills including grammatical aptitude good spelling punctuation and superior proofreading skills
Responsibilities Maintains confidentiality and release of information in accordance with hospital policy at all times
Assists in entering public health reports and calling critical test results to providers register laboratory tests and consultations through the use of Dovetale and HHS Epic
Using EPIC enters requisitions for regional consultations triage and prepare documentation to send specimens for specialized testing within HRLMP and external partners look up results and oversight of status of cases proofread and correct reports from pathology assistants and pathologists
Prepare reports agendas minutes databases presentations and other materials as requested
Provide administrative support to troubleshoot issues with the Paradigm database for all staff




Assists in administrative preparatory activities for laboratory accreditation
Provides departmental support by handling telephone calls mail distribution faxes photocopying e-mails correspondence filing and scheduling meetings/appointments in an efficient accurate and skilled manner
Provides support for various financial processes i.e. RMA. OHIP billing and education trust fund accounts travel expenses purchase orders and requisitions University Research accounts timesheets various invoices and billing statements etc
Ensures all supplies and/or services required by the Program are adequately stocked and/or requisitioned in a timely manner
Performs other office duties as assigned by the Manager
St. Joseph’s Health System (SJHS) and its member organizations are equal opportunity employers and strives for equity, inclusiveness, and diversity in all programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the Mission, Vision, and Core Values.
We thank all applicants for their interest, however, only those selected for an interview will be contacted.
SJHS and its member organizations are committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process ([email protected]).
At St. Joe’s Hamilton, we believe in nurturing new talent, providing an inclusive and supportive work environment with meaningful growth opportunities, and exciting benefits and rewards. Whether you're passionate about providing compassionate care or eager to gain new skills, there’s a place here for you to grow, learn, and succeed!
Dignity. Respect. Service. Justice. Responsibility. Enquiry.

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📌 Administartive Support 09 (Ontario)
🏢 SJH St. Joseph's Healthcare Hamilton
📍 Ontario