The Prospect:
We are currently looking for one full-time, 1-year contract Scheduling Systems Administrator to join our team in Central Toronto .

The Scheduling Systems Administrator will provide scheduling and administrative support across Maple House, Meynell, Bloor, and McCaul Supportive Housing Programs .

Salary: $21.90 per hour
Hours: Up to 37.5 hours per week
Schedule: Evenings, 3:00 p.m. to 11:00 p.m., Monday to Friday, with alternating weekends and some flexibility to accommodate program scheduling needs.

Responsibilities:

Use the electronic Quatro Scheduling system to assist with developing and revising ongoing master schedules for clients and staff in accordance with client service and budgeted hours

Complete and revise block schedules, including call-ins and filling shifts as required

Respond to client and staff calls in a timely manner and report concerns or issues to the Service Manager/Designate

Schedule staff training and follow up on completion, including updating the 30-day overdue report

Ensure policy manuals are printed and updated at the program level

Ensure communication binders are updated and maintained at programs





Follow up on client feedback and consumer evaluations for staff performance reviews

Ensure filing and documentation are completed, including Notes-to-File, Incident Reports, and archiving

Carry the after-hours phone as part of a rotating on-call schedule to provide evening coverage for clients and staff

Support all areas of Health and Safety within the programs

Perform additional related responsibilities as required

Qualifications:

High School Diploma or equivalent

Ability to take initiative, multitask, and work under pressure while meeting deadlines

Demonstrated proficiency with computer hardware and software, including MS Office, Navision, and Quatro or an equivalent scheduling system

Excellent telephone manner and customer service skills

Flexibility to adapt to changing demands of the job

Excellent interpersonal and communication skills

Strong math accuracy

Excellent writing and proofreading skills, with exceptional organizational skills

Scheduling experience is considered an asset

Reliable mode of transportation

Please note this is a one-year contract.

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📌 Scheduling Systems Administrator (Ontario)
🏢 March-of-Dimes-Canad
📍 Ontario