Tools & Technologies

ServiceNow SAM Module

ServiceNow Discovery, SML, NDS

SCCM, Intune

SaaS license management integrations

About the Team & Impact
You’ll work with Administration Services and IT stakeholders to deliver a fully operational SAM solution integrated with existing ServiceNow components. Your work will improve visibility, reduce audit risk, and optimize software costs.

Responsibilities

Configure and deploy ServiceNow SAM module, including integrations

Define workflows and reporting requirements with stakeholders

Establish processes for software discovery, normalization, and lifecycle management

Integrate SAM with CMDB and procurement systems

Implement KPIs, dashboards, and compliance tracking

Deliver training and knowledge transfer for internal teams





Document SAM processes and workflowsSupport post-go-live transition and internal ownership

Must-Have Qualifications

Proven experience implementing and configuring ServiceNow SAM

Solid understanding of ITAM and SAM principles

Experience with SCCM, Intune integrations

Familiarity with license models and compliance

ServiceNow certifications (SAM preferred)

Nice-to-Have

SaaS license management experience

Knowledge of vendor-specific modules (Microsoft, SUSE, RedHat, Oracle)

Ability to integrate SAM with other ServiceNow modules

Experience with automated workflows for reclamation and alerts

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📌 Remote Service Now (Quebec City)
🏢 Bilinguallink
📍 Quebec City