Elevate client experiences as a Senior Client Service Representative with CIBC in Chatham. Leverage your financial expertise and customer service skills to assist clients in achieving their banking goals.

In this pivotal role on the Personal and Business Banking Team, you will engage with clients to manage their day-to-day banking needs effectively. Handling inquiries, assisting with transactions, and connecting clients to the appropriate CIBC teams will be key components of your responsibilities. Your flexibility to work evenings and weekends at various banking centers will contribute towards providing top-notch client service.

Key Responsibilities:
• Engage clients to manage their banking products
• Resolve client issues with proactive problem-solving




• Introduce clients to innovative digital banking applications
• Connect clients with CIBC experts for additional support
• Support day-to-day banking transactions and inquiries

Requirements:
• Proven experience in client service or financial products
• Robust interpersonal communication skills
• Ability to work flexible hours, including weekends
• Commitment to delivering an outstanding client experience
• Passion for learning and improving client relationships

Drive impactful client services and expand your financial acumen at CIBC in Chatham.
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📌 Senior Client Service Representative at CIBC (Ontario)
🏢 CIBC US
📍 Ontario