CompanyFinning CanadaNumber of Openings1Worker TypePermanentPosition OverviewLocation: Calgary, ABSchedule: Monday to FridayWork Arrangement: Full-Time, In OfficeBuild Your Career with UsAre you a customer-focused professional who thrives in a fast-paced environment? Do you enjoy helping customers find the right equipment and solutions to keep their projects moving? We are looking for a Customer Service Representative to join our Calgary team and serve as the first point of contact at our rental counter.In this role, you will work directly with customers, process rental and sales transactions, support equipment inquiries, and help ensure a positive customer experience from start to finish. If you enjoy building relationships, solving problems, and working in a dynamic environment, we'd like to hear from you.Job DescriptionWhat You'll DoAs a Customer Service Representative, you will:Deliver exceptional customer service at the rental counter, ensuring every customer receives prompt and skilled supportAssist customers in person and over the phone with equipment inquiries, rentals, and purchasesPromote and sell rental products, equipment, and services that meet customer needsPrepare rental contracts, sales agreements, and supporting documentationProcess equipment returns and close rental contracts accurately and efficientlyMaintain accurate records and ensure all paperwork is completed and up to dateUtilize internal systems to process transactions, check equipment availability,



and manage customer inquiriesSupport purchasing activities and maintain knowledge of purchasing proceduresAssist with basic equipment servicing and coordination as requiredWork collaboratively with branch operations and service teams to support customer needsWhat We're Looking ForRequired Skills & QualificationsExceptional customer service and communication skillsStrong attention to detail and accuracyAbility to multitask and prioritize in a busy environmentComfortable working under tight deadlines and managing multiple customer requestsStrong problem-solving and organizational abilitiesAbility to learn technical products and equipment applicationsComfortable interacting with customers from construction, industrial, and related industriesAbility to adapt to changing priorities throughout the dayExperienceSeveral years of direct sales and customer service experienceExperience in equipment rental, construction, industrial, automotive, or related industries is considered an assetExperience preparing contracts, processing transactions, and managing customer accounts is preferredWhy Join Us?Stable Monday-to-Friday scheduleCollaborative and supportive team environmentOpportunity to develop product knowledge and industry expertiseEngaging role with direct customer interactionCareer growth opportunities within a well-established organizationAt Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

📌 Customer Service Representative (Calgary)
🏢 Finning
📍 Calgary