Join the Team at NorthStar Equipment RentalsAt NorthStar Equipment Rentals, we fuel the construction industry with dependable equipment, expert support, and a commitment to getting the job done right. Our talented team is at the heart of our success—delivering well-maintained equipment, responsive in office assistance, and exceptional service that our clients depend on.NorthStar Equipment Rentals is hiring a Customer Service Representative in Edmonton. This person will be responsible for enhancing the customer experience by establishing new rental and sales accounts and providing exceptional customer service to call-in and walk-in customers.Reporting to: Manager, OperationsEssential Duties And ResponsibilitiesProcess rental quotations, reservations, contracts, and invoices in compliance with company policiesAssist Operations Manager with service administrative tasksCoordinate and track daily equipment pick-ups and returnsWork in a fast paced sales environment, providing helpful,



quality service and salesService writing; providing equipment maintenance and shop service recordsAssist with deliveries and preparing equipment for rentalIdentify customer needs and react appropriately while understanding market conditions and local competitorsSuggest equipment and supplies to meet customer needsAnswering customer inquiries urgently and efficientlyPicking ordersPutting away equipment and toolsContinuous inventory checksGeneral house keepingGeneral warehouse dutiesRepresent Northstar Equipment Rentals in a professional mannerParticipate in the on-call rotationOther duties and responsibilities as requiredSkills And KnowledgeAbility to work in a fast paced environment with a variety of tasks in an effective, organized mannerDemonstrate sales professionalism and interpersonal skillsProven ability to work effectively within a team environmentKnowledge of construction equipment considered an assetExcellent written and verbal communication skillsDisplay a high level of ownership, accountability and initiativeMicrosoft Office skills with experience using MS Excel, Word, Outlook and AccessQualificationsCustomer service experience in the rental business an assetAbility to lift 50+ poundsExperience operating a forklift and other equipment an asset; training will be providedValid class 5 Alberta driver license with clean abstractLive our CORE Values: Have a Can-Do Attitude, Respect Others, succeed as a Team, Lead with Courage and Deliver ResultsIf you're looking to be part of a hardworking, customer-focused team that values safety, service, and integrity—we want to hear from you.

📌 Customer Service Representative (Edmonton)
🏢 NorthStar Equipment Rentals
📍 Edmonton