Elevate your career in Group Benefits with First Canadian Group Benefits in Edmonton. This full-time senior role focuses on improving administration processes and client experiences across group benefit platforms.

As a Senior Plan Administrator, you will assist in transitioning groups to new platforms, collaborating closely with internal sales teams and clients. This role emphasizes your expertise in group benefits administration, alongside proficiency in CRM systems and client service. Your input will directly influence workflows and administrative practices, ensuring the continued success of our growing team.

Key Responsibilities:
• Assist in transitioning groups to new administration platforms
• Collaborate with sales and clients on new implementations




• Track inquiries via Customer Relationship Management system
• Resolve client issues with timely solutions
• Provide feedback to Business Analysts on user experience

Requirements:
• Bachelor’s degree or equivalent experience preferred
• 5+ years in Group Benefits administration required
• Proficient in Microsoft Office and technology platforms
• Strong customer service skills essential
• Fluent in French and English communication

Leverage your group advantages knowledge to enhance client service and operational efficiency with First Canadian.
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📌 Group Benefits Plan Administrator Edmonton (Alberta)
🏢 First Canadian Insurance
📍 Alberta