Elevate your technical career as a Senior Field Service Technician at Xerox. Focus on maintaining and repairing advanced production equipment while delivering exceptional customer service and satisfaction.
Xerox is expanding its Technical Services division and seeks a skilled technician with senior-level electro-mechanical experience. The ideal candidate will perform repairs, leverage troubleshooting skills, and maintain a robust customer relationship. A thorough understanding of circuit diagnostics and reliability is crucial for success.
Key Responsibilities:
• Manage call resolution according to SLA agreements
• Perform repairs and maintenance on large-scale production equipment
• Conduct diagnostics and software loads as needed
• Serve as the main contact for customer satisfaction
• Assist teammates with policies and repair best practices
Requirements:
• Senior electro-mechanical experience with troubleshooting skills
• Valid driver's license and insurance coverage
• Ability to lift 50 pounds and engage in physical activities
• Dependable time management skills for service commitments
• U.S. visa required for training travel
Bring your electro-mechanical expertise and commitment to customer service at Xerox.
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📌 Senior Field Service Technician at Xerox (British Columbia)
🏢 Xerox
📍 British Columbia
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