Remote Technical Support Specialist: Escalations & QA (New Brunswick)

03 Oct

Bilinguallink

New Brunswick

03 Oct

Bilinguallink

New Brunswick

Fullscript is seeking a Technical Support Specialist to bridge customer-facing teams and Engineering. You will validate and reproduce customer-reported issues, document them clearly, and help prioritize defects based on impact.
You will work closely with Engineering to improve product quality over time, not just resolve individual tickets. The role emphasizes deep technical investigation, accurate documentation, and effective cross-team communication, with remote-first flexibility across Canada

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📌 Remote Technical Support Specialist: Escalations & QA (New Brunswick)
🏢 Bilinguallink
📍 New Brunswick

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