Sales and Catering ManagerJob SummaryThe Sales and Catering Manager is responsible for cultivating meaningful relationships within our community, executing local marketing initiatives, boosting sales and growing awareness for Chick-fil-A Heartland. This role serves as the bridge between our restaurant and the surrounding community, creating opportunities to increase guest engagement, support sales growth, and demonstrate Chick-fil-A's commitment to care and hospitality.The ideal candidate is highly strategic, relational, organized, creative, and passionate about caring for others whilst increasing brand awareness. They have a heart for the community and a desire to create memorable experiences that win hearts every day.ResponsibilitiesCommunity Engagement & PartnershipsBuilding and maintaining relationships with local schools, sports organizations, businesses, non-profit organizations, and community leadersIdentifying opportunities for catering, brand promotion/sponsorships,fundraising events, community gatherings, and local partnershipsRepresenting Chick-fil-A Heartland at community events and find networking opportunitiesCoordinating donations, food contributions, and community outreach initiativesTracking community involvement efforts and evaluate their impactLocal Store MarketingDeveloping and executing a local marketing calendar aligned with restaurant goals and calendarPlanning and executing in-restaurant promotions, events, and community activationsIdentifying opportunities to increase traffic during key dayparts, with a focus on catering and off-peak periodsCollaborating with the leadership team to create campaigns that drive sales and guest engagementMeasure the effectiveness of marketing initiatives and adjust strategies based on resultsCatering Growth & Sales DevelopmentIdentifying and pursuing new catering opportunities with local businesses, schools, healthcare facilities, and community organizationsBuilding and maintaining relationships with catering guests to encourage brand loyaltyCoordinating catering sampling, outreach visits, and promotional initiativesTracking leads, follow-up activities, and catering growth opportunitiesBrand StorytellingAssisting in planning,



creating, and schedulingengaging social media content for social media and digital platforms (Instagram, Facebook, TikTok, etc.)Capturing stories, photos and moments that showcase the restaurant's hospitality, team culture and community impactEnsuring all marketing materials align with Chick-Fil-A Heartland's brand standardsMonitoring community trends and identifying opportunities for relevant engagementEvent CoordinationPlanning and executing community events, restaurant celebrations, family nights and promotional experiencesCoordinating logistics, supplies, team support, and event communicationEnsuring every event reflects Chick-Fil-A Heartland's standard of exceptional hospitality and valuesAdministrative & Strategic ResponsibilitiesMaintaining records of sponsorships, donations, community contacts and marketing resultsManaging marketing supplies and promotional materialsCreating monthly reports summarizing community outreach efforts, partnerships and resultsManaging the marketing budget responsibly and seeking opportunities for maximum impactQualificationsPost-secondary education in Sales, Marketing, Business, Communications, Public Relations, Event management, or a related field is preferredMinimum 1-3 years of experience in sales, community outreach, event planning hospitality or a related field preferredExperience in creating and executing marketing strategies and campaignsExperience in the restaurant, hospitality, retail or customer service industry is an assetExperience using design and content creation softwares (eg Adobe, InDesign, Canva etc) is an assetFamiliarity with social media platforms,



content creation and digital marketing strategiesDemonstrated ability to analyze results and use data to improve marketing effortsSkills & CompetenciesExceptional written and verbal communication skillsStrong interpersonal skills with the confidence to engage with the communityHighly organized with the ability to manage multiple projects, timelines and events simultaneouslyCreative, proactive and solutions-oriented mindsetAbility to work independently while collaborating effectively with the restaurant leadership teamStrong attention to detail and commitment to delivering exceptional experiencesComfortable working flexible hours, including evenings and weekends.Valid driver's license and reliable transportation are an asset.Why Choose UsFlexible hours: We will work with you to arrange your work schedule to honor other commitments like family, school and sportsClosed Sundays: All Chick-fil-A restaurants are closed on Sundays so you can have a day of rest with family and friendsWork directly with the Chick-fil-A operator: The Operator is an independent business person, responsible for the operations of the restaurant, who invests time in his or het employees teaching them important business skills for the futureCompetitive pay and development opportunities: Along with a competitive pay cheque, you will work in a nurturing environment where you will learn valuable business and people skillsA Outstanding Work Culture: Here at Chick-fil-A Heartland, we consider Team members to be more than just employees. You will be a highly valued part of our team. Our high retention rate is a proof that team members really enjoy working at Chick-Fil-A HeartlandAdditional Benefits at Chick-Fil-A HeartlandEmployee meal discountsTeam members exclusive outings and eventsGoodlife membershipRewards and tokens of appreciationApplicable Bonuses and CommissionAdditional InformationThis posting is for an immediate, current vacancy.The base hourly rate for this position is CAD $20.00 – $25.00. In addition, this role is eligible for a competitive bonus structure tied to achieving specific metrics.At Chick-fil-A Heartland, all candidate applications are reviewed directly by our team. We do not use artificial intelligence (AI) to screen, assess, or select candidates.

📌 Sales And Catering Manager (Mississauga)
🏢 Chick-fil-A
📍 Mississauga