Elevate student experiences as a Student Service Associate with Sheridan College. This full time, front-facing role focuses on providing exceptional service to a diverse community of students, alumni, and guests.Reporting directly to the Manager of Service Excellence, the Student Service Associate serves as the first point of contact for Sheridan community members. The role involves guidance on registration processes, fee payments, and accessing support services,



while maintaining accurate records and facilitating seamless communications across multiple platforms.Key Responsibilities:Deliver professional customer service at the Service HubAssist students with registration and fee payment processesMaintain detailed records in the Customer Relationship Management systemProvide multichannel support via phone, email, and social mediaTroubleshoot issues related to admission and registrationRequirements:2-year Diploma in Social Sciences or related fieldMinimum 2 years of customer service experienceProficient in Microsoft Suite and database managementCommitment to diversity, equity, and inclusion principlesFluency in a second language is preferredBecome a vital part of Sheridan's mission by enhancing the student experience through exceptional service.

📌 Student Service Associate At Sheridan (Mississauga)
🏢 Njoyn
📍 Mississauga