Canada Post is looking for an enthusiastic Retail Counter Clerk to join their team in Penetanguishene, Ontario . This is a temporary position within the retail postal office environment, offering the chance to serve your local community while working with one of Canada's most recognized institutions.

Day-to-day, you'll be the face of Canada Post at the retail counter — helping customers with postal products and services, processing transactions, and keeping operations running smoothly. If you thrive in a customer-facing role and enjoy a mix of sales, service, and hands-on work, this position delivers on all fronts.

About the Role: Postal Clerk – Retail Counter Clerk
As a Retail Counter Clerk , your primary focus will be delivering excellent customer service to every person who walks through the door. You'll operate a computerized point of sale system , handle a variety of financial transactions , and maintain a solid working knowledge of postal products, services, and delivery options available through Canada Post.

Beyond the counter, this role also involves receiving, sorting, and sequencing mail items , maintaining floor displays, and supporting merchandising and inventory control . Physical effort is part of the job — you'll need to be comfortable handling mail items weighing up to 22.7 kilograms (50 pounds) . A bilingual work environment is required, with a Bilingual Imperative (--BB) language requirement for this position.

Benefits and Salary
This Retail Counter Clerk position at Canada Post offers a salary of $25.37 per hour . Canada Post is committed to fostering an equitable and inclusive workplace, and encourages applications from Indigenous Peoples, Persons with disabilities, Members of visible minorities, and Women . Preference will be given to Indigenous People (First Nations, Métis or Inuit)



or Persons with disabilities as part of a special measure employment equity initiative.

Responsibilities
Working at the retail counter , you'll handle everything from customer interactions to back-of-house mail processing. These responsibilities are central to ensuring complete customer satisfaction and the smooth daily operation of the postal outlet.

Deliver exceptional customer service by performing a variety of sales and service activities to ensure complete customer satisfaction

Operate a computerized point of sale system accurately and efficiently

Maintain knowledge of postal products, services, and delivery options to assist customers effectively

Process financial transactions including cash, cheques, debit, and credit card payments

Receive, sort, and sequence mail items as required

Handle mail items weighing up to 22.7 kilograms (50 pounds) with proper physical effort

Maintain floor displays to keep the retail space organized and presentable

Conduct merchandising and inventory control to support store operations

Requirements / Skills
The ideal candidate brings customer service experience in a retail environment and is comfortable working in a bilingual setting. Canada Post values employees who demonstrate trust, respect, and a commitment to delivering for their communities and colleagues.

Customer service experience in a retail workplace is required

Sales experience is considered an asset

Bilingual proficiency meeting the Bilingual Imperative (--BB) language requirement

Physical capability to handle mail items weighing up to 22.7 kg (50 lbs)

Comfort with technology , including computerized point of sale systems and financial transaction processing

Experience in customer service in a retail environment; sales experience is an asset

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📌 Postal Clerk - Retail Counter Clerk (Ontario)
🏢 Canada Post
📍 Ontario