The Clerk IV works as a team member with IV Clinic staff, HPT nurses, Nurse Practitioners, and physicians. Working closely with the Charge Nurse, the Clerk IV participates in patient care by organizing and monitoring patient flow throughout the clinic. Responsible for the ordering and stocking of reception supplies. Participates in reception and clerical functions such as managing unit appointment request work queues in Connect Care, scheduling appointments, answering phone calls, using office scanner, fax machine and printer and greeting patients on arrival to the clinic. The Clerk IV is the first point of contact for the patients coming into the IV Clinic. Please note: Classifications Under Review.

Description:
The Clerk IV provides complex clerical support. The Clerk IV performs these tasks in accordance with established standards, and the Mission, Vision, Values, policies and procedures of Covenant Health. This position is covered by the terms and conditions of the CUPE 41 Collective Agreement.

Union: COV CUPE 41

Unit and Program: Ambulatory IV Clinic

Primary Location: Grey Nuns Community Hospital

Multi-Site: Not Applicable

FTE: 0.00

Posting End Date: 07-OCT-2026

Employee Class: Casual/Relief

Date Available: 01-NOV-2026

Length of Shift in weeks: Varies

Shifts per cycle: Varies

Days Off: Other

Minimum Salary: $26.07

Maximum Salary: $31.68

Vehicle Requirement: Not Applicable

Classification: Clerk IV

Union: COV CUPE 41

Unit and Program: Ambulatory IV Clinic

Primary Location: Grey Nuns Community Hospital

Location Details: As Per Location

Multi-Site: Not Applicable

FTE: 0.00

Posting End Date: 07-OCT-2026

Employee Class: Casual/Relief

Date Available: 01-NOV-2026

Hours per Shift: 4.00, 7.75

Length of Shift in weeks: Varies

Shifts per cycle: Varies

Shift Pattern: Days, Evenings, Weekends

Days Off: Other

Minimum Salary: $26.07

Maximum Salary: $31.68

Vehicle Requirement: Not Applicable

Required Qualifications




One year related post secondary certificate required.An equivalent combination of education and experience may be considered.

Additional Required Qualifications
Working with Microsoft Office computer software required. Proficiency with Connect Care Required. Minimum two (2) years previous experience including patient care, maintenance of supplies, appointment bookings and reception in a physician's office or medical clinic setting required. Ability to multitask. Ability to work independently and as a team member under pressure with frequent interruptions. Must be able to maintain professionalism and have excellent verbal and written communication skills. Ability to organize workflow with initiative and positive judgement. Must maintain confidentiality of patient information. Medical terminology required.Completion of a recognized Hospital Unit Clerk, MOA or Medical Secretary education required.Basic Life Support Healthcare Provider (Level C)

Preferred Qualifications
As required.

Hiring Requirements
The following must be provided prior to your first day of work:

Security Screening : As a condition of employment, all employees are required to provide a satisfactory Criminal Record Check and to disclose of previous convictions, record suspensions or pardons received for charges of sexual assault or other sexual offences to Covenant Health prior to commencement of any work, including training or orientation shifts.

Be the Difference
Covenant Health invites you to be the difference in people's lives, your career, and your community. Guided by faith-based values, integrity, and compassion, every role contributes to person-centered care and a deeper purpose. Employees are supported through mentorship, education, and growth opportunities, working with inclusive teams that value collaboration and belonging. Together, Covenant Health advances healthcare innovation and shapes a healthier, more compassionate future for Alberta and beyond.

Create and manage profiles for future opportunities.

Covenant Zone, Edmonton, Grey Nuns Community Hospital

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📌 Clerk IV (Alberta)
🏢 Covenant Health Canada
📍 Alberta