Full Time - Year Round - Hourly Operations Lake Louise, AB, CA

2 days ago Requisition ID: 2720

Come work with us in Lake Louise. Live, Work, Play surrounded by awe-inspiring views!

The Lake Louise Ski Resort is a world-class ski area nestled in the heart of the Canadian Rockies. We are a year-round operation in the tourism industry, operating as a ski resort in the winter months and as a wildlife interpretive centre and sightseeing gondola in the summer months.

Whether you want to work indoors or outdoors, no day will ever be the same. As an employee you can expect a great working environment, employee perks, competitive wages and the experience of a lifetime.

At present some of our Winter Employee Perks include:

LLSR lift pass (valued at approx. $1,600)

Reciprocal discounts with other ski resorts

Free group lessons and discounted private lessons through snow school

Free LLSR recreational opportunities including tubing and sightseeing gondola rides

Free employee transportation from Lake Louise, Banff and Canmore

Food and Beverage discounts at designated cafeterias and restaurants

Friend and Family discounted day passes

Retail, Rental and Repair discounts

Staff rates at Skoki Backcountry Lodge

Complimentary tea, coffee and hot chocolate at designated cafeterias when you provide your own reusable mug

Employee recognition programs

Long Service Award programs

Opportunity for educational growth and development

Optional subsidized staff housing for full-time employees

Staff events, activities, and team building events throughout the season

RRSP matching contribution depending on length of service

Extended health care plan depending on length of service

Year-round employees may be eligible for spousal and family passes

Job Description:
The role of the Operations Administrator is vital in keeping the department running smoothly.



The person in this position is responsible for ensuring that all activities and responsibilities of the Operations Department are handled in a prompt, courteous, and efficient manner.

Job Responsibilities:

Phone reception, front desk greeting duties & radio communication

Attend management meetings, take and distribute minutes

Manage vehicle accident reports, driver’s list and supporting documentation, fuel cards, snowmobile & quad exams, helmet and ski/snowboard compliance, locker rooms, third party contractor agreements, winter staff vouchers, building permits, purchase orders, payment requests, vehicle passes, and assist with other operations administrative tasks as required

Prepare weekly reports, project and data tracking tools, phone and radio lists

Administration including development and distribution checklists, charts, templates and correspondence

Efficiently organize the Operations’ department paper and digital documents & records

Maintenance of office area, scheduling of a cleaner for the operations Office area and re-stocking office cleaning supplies

Occasionally coordinate tasks for light duty employees

Maintain good inter-departmental relations and communication

Occasionally provide transportation for guests; Skoki Runs, Injured Guests, or Upper Mountain Evacuations (Valid Class 4 License is an asset)

Write/Update Policies and Procedures as necessary

Manage reports, users, missing alert notifications, train, teach, and troubleshoot our Risk Management Program - Edge Auditor





Provide Back-up support to other departments throughout winter busy periods

Data Entry and administration of the Computerized Maintenance Management Software (CMMS)

Assist Project Managers with the preparation of project documentation including, Parks Canada submissions, project cost tracking, contractor required documentation

Summer Dispatch: daily radio communication for lift opening and closing, extreme weather, wildlife monitoring and all other urgent/emergency situations
Daily reporting in Edge Auditor, keeping track of wildlife in spreadsheets

Ability to prioritize duties, keen attention to detail, and teamwork with managers is vital

Accident legal paperwork and patient transport

Back up support for Dispatch in winter

Job Requirements/Qualifications:

Must be computer literate and have intermediate to strong Microsoft Suite experience (Outlook, Excel, Word) to create advanced spreadsheets and correspondence

A positive attitude, friendly personality, excellent written and verbal communication skills

Must have excellent organizational skills and an ability to meet timelines and changing priorities

Able to speak clearly over the radio; radio communication experience is preferred

Able to work both as a team member and independently; self-motivated and efficient

Able to prioritize and work well under pressure with little to no supervision

Valid Class 5 AB driver’s license (or provincial/international equivalent) with clean driving record (abstract/3 year claims experience letter must be provided during the interview process)

Class 4 License preferred

Follow all LLSA policies and procedures

Adhere to LLSA grooming policy at all times

Knowledge of the Lake Louise Ski Area is an asset

Accounting/budgeting experience an asset

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📌 Operations Administrator (Alberta)
🏢 The Lake Louise Ski Area
📍 Alberta