Be a part of The Clayfield, a luxury hotel in Niagara-on-the-Lake, Ontario, as a Front Office Host. Create personalized guest experiences and enhance stays at this boutique hotel.

In this role, you will craft thoughtful experiences as a welcoming presence at The Clayfield, part of the Unbound Collection by Hyatt. Your responsibilities will include managing arrivals and departures, assisting guests with inquiries and special requests, and ensuring a warm and skilled environment. You'll play a key role in coordinating guest services and building relationships that reflect the hotel's unique spirit.

Key Responsibilities:
• Welcome guests warmly by name during their stay
• Escort guests and provide hotel orientation upon arrival
• Address inquiries and ensure guests feel supported




• Manage room reservations and changes with precision
• Coordinate transportation and dining reservations for guests

Requirements:
• Strong service personality and connection skills
• High motivation and attention to detail required
• Excellent communication skills, both verbal and written
• Availability for flexible scheduling, including weekends
• Previous hospitality experience and related education preferred

Deliver luxurious customer service and uphold hospitality standards at The Clayfield in Niagara-on-the-Lake.
#J-18808-Ljbffr

📌 Luxury Hotel Front Office Host (Ontario)
🏢 Hyatt Hotels
📍 Ontario