Overview Do you enjoy solving problems, delivering high-quality service, and thive in a fast-paced, ever-evolving technology environment?
Join our IT team in Quebec as an IT Technician. In this role, you will help ensure the smooth operation of the company’s technology infrastructure while collaborating with colleagues both locally and internationally.
Responsibilities Configure Windows-based workstations
Provide IT support for software, hardware, and operating systems
Manage user accounts and access through Salesforce, Active Directory, and Microsoft 365
Document support activities and maintain internal documentation as needed
Support the software development team
Oversee IT equipment maintenance and warranty tracking
Perform other related duties as required
Qualifications Hold a College Diploma (DEC) in Computer Science or a related field
Have a minimum of 3 to 5 years of experience providing IT support in a corporate environment
Demonstrate strong knowledge of the Microsoft 365 ecosystem, Active Directory, networking, and cloud technologies
Perform the handling, diagnosis, and troubleshooting of computer hardware and IT equipment with confidence
Show strong analytical skills and proven problem-solving abilities
Demonstrate a customer service-oriented mindset along with a high degree of accuracy and attention to detail
Handle confidential information with professionalism and discretion
Demonstrate intermediate English proficiency, both written and spoken
Be available to occasionally provide support during evenings or weekends in response to incidents
Have knowledge of Jira, Confluence,



Microsoft Azure/Intune, NinjaOne, and VMware (considered an asset)
InnovMetric offers excellent working conditions:
Flexible work schedule, allowing for a good balance between personal and professional life
Possibility of teleworking
Competitive salary and bonus system
Group insurance and telemedicine service
Employee and Family Assistance Program (EFAP)
Free tea, coffee, and parking
Sports and social activities as well as IMBand music group (check it out onYoutube!)
We thank you for your interest in this position. Please note that we will only contact shortlisted candidates.
Who are we ?
InnovMetric is an independent software development company that empowers manufacturers of every size to digitally transform their 3D measurement processes. InnovMetric revolutionized 3D metrology with the introduction of point-cloud-based dimensional inspection in 2000 and the concept of a universal 3D metrology software platform in 2006. Today, with over 26 000 customers in 100 countries, and the world’s largest industrial manufacturers having adopted its PolyWorks® solutions as their standard 3D metrology software platform, InnovMetric is focusing on creating next-generation digital data and process management technologies.
Headquartered in Quebec City, Canada, InnovMetric is a multinational organization with 700 employees dedicated to bringing 3D measurement data at the heart of enterprise manufacturing processes.
InnovMetric offers a unique work environment focused on collaboration that promotes personal and career development.

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📌 IT Technician - Quebec (Quebec City)
🏢 InnovMetric Software
📍 Quebec City