118 6th Street, Prince Rupert, BC, KelownaAccessible Employer: YesOpen to International applicants with valid Canadian Work permits: YesPrestige Oceanview Hotel in Prince Rupert, BC is looking for a full-time or part-time Front Desk Agent/Night Auditor (also known as a Guest Services Agent/Night Auditor).Who are we?We are more than a hotel chain. We are B.C.'s finest family-owned chain of resorts, hotels, and inns. Delivering superior guest experiences with a personal touch, hard work, and kindness is at the forefront of our company values.What is in it for you?Be a part of a company that wants to make a difference in BC communities (visit our website to read about our love for JoeAnna's House and our Go Green Program)Competitive hourly wage ($20 per hour)Restaurant and hotel discountsResponsibilities & QualificationsDuties & Responsibilities:Provides courteous and skilled guest servicesUtilizes instinctive upselling techniques and negotiate rates to maximize revenue and occupancy levelsMaintains order and cleanliness at the front deskHandles guest accountsAssists guests on arrival,
departure and during their stayOperates the telephone consoleProcesses reservation and cancellation requestsPost room and taxPerform food and beverage audit if requiredReconcile postings, charges and cash for the dayBalance all summaries to main computer systemBalance all cashiers' postings for the dayPost any incidental charges requiredPrepare all required daily and summary reportsPerform back up of computer systemMaintains guest security and safety measuresReport all system problems to managementBalance all outlets summaries to the main computerRecognize trends in the outlets and room revenuePerform other duties as directed by the General ManagerWhat does an ideal candidate look like?Must be willing to work both day shifts & Night Audit shifts (11 PM – 7 AM)Excellent communication and customer service skillsMust have strong written and verbal skillsFront desk experience is an asset but NOT requiredMust be willing to get Basic First AidMust be legally entitled to work in Canada
📌 Guest Services Agent / Night Auditor (Kelowna)
🏢 go2HR
📍 Kelowna