Join XTL as a Customer Service Representative, focusing on transportation solutions and customer commitment. This role emphasizes problem-solving and relationship building for superior service delivery.In this position at XTL, you will manage daily operations and ensure customer commitments are met. Successful candidates will demonstrate strong customer service skills, attention to detail, and the ability to prioritize workloads effectively. Communicating with customers and coordinating with dispatch are vital components of this role.Key Responsibilities:Accept and update EDIs efficiently every shiftEnsure accurate data integrity for customer ordersCommunicate with customers within 15 minutes of inquiriesBook loading/unloading appointments for efficient operationsMaintain weekly Costco OTD report accuracyRequirements:Familiarity with AS400 and TMS systems is a plusProficient in Microsoft Word, Excel, and PowerPointStrong oral and written communication skillsExcellent attention to detail and organizational abilitiesExperience in customer service with a skilled demeanorContribute to XTL's mission by enhancing customer loyalty and achieving profitable growth.

📌 Customer Service Representative At Xtl (Vaudreuil-Dorion)
🏢 xtltransportlogistics
📍 Vaudreuil-Dorion