We are looking for a personable and detail-oriented Hospitality Experience Coordinator to assist clients with researching services, coordinating arrangements, and creating a smooth experience from the initial request through completion.This role is well suited for someone who enjoys customer service, organization, research, and helping clients navigate different options based on their individual needs.Key ResponsibilitiesGather information about client preferences and requestsResearch accommodations, activities, transportation,



and other available servicesAssist with coordinating reservations and related arrangementsCommunicate important information and updates to clientsReview confirmations and details for accuracyAssist with modifications and special requestsMaintain organized client records and documentationFollow up on outstanding information and upcoming arrangementsCoordinate with hospitality and service providers when neededProvide responsive and professional client supportQualificationsExcellent communication and interpersonal skillsStrong customer-service mindsetHigh attention to detailGood organization and time-management abilitiesComfortable researching information onlineAbility to learn new digital platforms and systemsReliable, professional, and responsivePrevious hospitality, customer service, reservations, or related experience is helpful but not requiredPosition HighlightsFully remote environmentComprehensive onboarding and trainingContinuing education opportunitiesAccess to qualified systems and resourcesOngoing learning and skill developmentCollaborative team environment

📌 Hospitality Experience Coordinator (Calgary)
🏢 Alegria Travel Services
📍 Calgary