Policy & Process Writer
Chilliwack, BC | Full-Time, 6-Month Term Contract
$38.00–$45.00/hour dependent on experience

Ruth & Naomi’s Mission is looking for an experienced Policy & Process Writer to help strengthen and standardize policies, procedures, and operational processes across our growing organization.

Reporting to the Director of People & Culture, this specialized six-month contract role will work closely with leaders and subject-matter experts across departments to understand current practices, identify gaps and inconsistencies, and translate complex operational, regulatory, and accreditation requirements into clear, practical documentation.

What You’ll Do

Research, draft, revise, and standardize organizational policies, procedures, guidelines, and supporting documentation

Review existing documentation to identify gaps, duplication, inconsistencies, and outdated information

Meet with leaders and subject-matter experts to understand and map current workflows and operational practices

Develop transparent procedures, workflows, templates, checklists, and supporting tools

Translate legislative, regulatory, accreditation, and operational requirements into practical documentation

Support accreditation, compliance, and quality initiatives

Establish consistent standards for policy documentation, review cycles, and document control

Coordinate stakeholder input and facilitate policy and process reviews

Manage multiple projects and independently drive work through to completion

What You’ll Bring

Post-secondary education in Business Administration, Human Resources, Communications,



Public Administration, Quality Management, or a related field

Demonstrated experience developing organizational policies, procedures, and process documentation

Experience with accreditation, quality assurance, or regulated environments strongly preferred

Exceptional professional and technical writing skills

Strong process-mapping, analytical, and critical-thinking abilities

Strong project-management and organizational skills

Excellent interviewing, facilitation, and stakeholder-management skills

Ability to turn complex information into clear, practical documentation

Ability to work independently, manage competing priorities, and consistently move projects forward

Experience in nonprofit, healthcare, social services, or another complex environment considered an asset

Compensation

$38.00–$45.00/hour, dependent on experience

Why Join Us?
This is an opportunity to make a meaningful organization-wide impact at a time of significant growth. You’ll help create greater clarity, consistency, and accountability across RAN by developing practical policies and processes that support our people and programs well beyond the six-month contract.

Ruth & Naomi’s Mission is a Christian faith-based organization. The successful candidate must be comfortable working within a Christian organization and respectful of our mission and values.

Schedule

Full-Time, on-site, 6-month contract

Monday–Friday, 8:00am–4:00pm, with some flexibility as needed

Travel between Ruth & Naomi’s Mission locations is required

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📌 Policy & Process Writer (British Columbia)
🏢 Ruth & Naomi's Mission
📍 British Columbia