Explore the Recovery Operator role at ESC Corporate Services in Etobicoke, Ontario, available in a hybrid work format. This position emphasizes customer success and redemption accuracy.As a Recovery Service and Redemption Representative, you will manage all aspects of the redemption process, ensuring effective communication with clients and seamless appointment management. Your background in customer service, coupled with solid conflict resolution skills, will empower you to solve issues and deliver outstanding service.Key Responsibilities:Handle incoming customer calls and provide solutionsManage and coordinate the redemption appointment calendarCollaborate with team members for necessary documentationAccurately complete and process redemption paperworkSupport continuous improvement and quality control effortsRequirements:Post-secondary education with a focus in Collections3+ years of customer service experience requiredExceptional verbal and written communication abilitiesStrong organizational skills and attention to detailProficient in Microsoft Office and general office equipmentYour role as Recovery Operator will be critical in fulfilling ESC's mission of delivering exceptional services.

📌 Recovery Operator At Esc Corporate Services (Toronto)
🏢 Information Services Corporation ISC
📍 Toronto