We areOntario Health atHome, ready to serve every person in Ontario. We partner with patients andcaregivers, family physicians, hospitals, long-term care and retirement homes,service providers and Ontario Health Teams, to deliver responsive, accessible,integrated, patient-centered care.

Description:

CARE AND BE CARED FOR – THISIS YOUR HOME
Areyou highly organized, detail-oriented and able to work accurately in a busyenvironment with frequent interruptions? Are you seeking a rewarding careerthat cares for others, in an organization that cares for you? You’re looking inthe right place.

As a Team Assistant ( Full time, StartDate: Immediately; Location: North Bay or Timmins) , you will providesupport for the assigned team in their daily activities to ensure that patientsreceive prompt, effective customer service.

Whether you work in our office, in thecommunity, or a health care facility – you will play a lead role in providingconnected, accessible, patient-centered care – and be supported by ourcollaborative team that includes over 9,000 regulated health care and otherprofessionals.

A s a valued team member, your mission will be tohelp our patients be healthier at home, while you benefit from our supports for professionalgrowth, personal wellness and work-life balance.

What will you do?

Provide administrative support services to Care Coordinators

Process new referrals, and orders for services, supplies andequipment

Process and assist in managing confidential patient records

Enter, update and maintain a high volume of patient data in theelectronic database

Answer a high volume oftelephone inquiries from patients, families and service providers, and refercallers as appropriate





Initialassignment Intake Information and Referral, with possible assignment changeswithin the occupation based on operational needs

Provide back-up support toother positions, as required

What must you have?

A Grade12 diploma (minimum)

2+years’r related office experience

Accuratekeyboarding/data-entry skills

Proficientwith database software, MS Word, Excel, and other applications in a Windowsenvironment

Excellentorganizational skills and ability to work independently with minimalsupervision

Advancedmulti-tasking skills, with the ability to meet performance and service goals

Exceptionalinterpersonal skills and ability to work as part of a team and interacttactfully and sensitively with patients from wide-ranging cultural, ethnic andsocio-economic backgrounds

Excellentoral and written communication skills, including strong listening skills

Flexibilityto work a schedule that includes days, evenings and weekends to meetorganizational needs

Advanced oral and writtenproficiency in English and in French is essential

We have a mandatory COVID-19 vaccination policy. As a condition of employment, allemployees are required to submit proof of COVID-19 vaccination statusprior to start date.

What would give you the edge?

A college diploma in the health or social servicesfield, or business/office administration





Familiarity with medical terminology, and officeadministrative procedures/concepts

Knowledge of services provided by Ontario HealthatHome

Abilityto speak French or another second language

French Proficiency: French required

Salary: Hourly wage of $25.35 to $29.46

Terms of Employment: Full-Time

Whoare we?
We areOntario Health atHome, ready to serve every person in Ontario. We partner with patients andcaregivers, family physicians, hospitals, long-term care and retirement homes,service providers and Ontario Health Teams, to deliver responsive, accessible,integrated, patient-centered care.

Whyjoin us?
Ifyou’re interested in driving excellence in care and service delivery , and seeking an unparalleled opportunity to lead and learn,partner and connect, care and be cared for, this is your home.

Equity, Inclusion, Diversity and Anti-Racism Commitment
Ontario Health atHome is committed to a culture ofequity, inclusion, diversity and anti-racism. We are committed to attracting,engaging and developing a workforce that reflects the diverse communities weserve. We welcome and encourage applications from all qualified applicants.Accommodations for persons with disabilities required during the recruitmentprocess are available upon request .

We thank all applicants for their interest;however, only those selected for an interview will be contacted.

Interestedpersons are invited to submit a cover letter and resume by October 13, 2026, at 4:30 p.m. by visiting and applying through the organization website at: Careers| Ontario Health atHome

This jobposting is for an existing vacancy.

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📌 Team Assistant #107-26 (Ontario)
🏢 North East Healthline
📍 Ontario