RBC in Montréal, Canada is seeking an Operations Agent to join the Third Party Demands Team. You will handle third party investigations or escalations at first contact for all RBC products, analyze files, and take ownership to resolve requests with sound judgment.You will deliver excellent service to clients and partners, maintain policy updates, and ensure accurate, effective operations while managing risk and compliance. This role runs Monday to Friday, with potential overtime as needed.
📌 Bilingual Ops Agent — Investigations & Escalations (En/Fr) (Montreal)
🏢 RBC
📍 Montreal