McMillan seeks a Director of Practice Delivery & Innovation to transform legal services. This leadership role focuses on redefining workflows and integrating technology in law clerk and paralegal functions.

In this strategic position, you will lead a team of 80 professionals at McMillan LLP, pioneering innovative service models and enhancing client value across practice areas. This position requires a deep understanding of legal operations and practice management to create scalable solutions that adapt to evolving client needs.

Key Responsibilities:

- Set strategic direction for law clerk and paralegal operations
- Design innovative delivery models for enhanced service quality
- Identify and integrate legal technologies for improved workflows




- Establish performance metrics for continuous improvement
- Champion change management across operational teams

Requirements:

- LLB or JD required; active practice not necessary
- Seven years in legal operations or practice management
- Experience with legal support teams and technology integration
- Robust leadership and change management skills
- Excellent analytical and communication abilities

Drive innovation and enhance legal service delivery at McMillan with your strategic vision and operational expertise.

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📌 Director of Legal Practice Innovation (Toronto)
🏢 McMillan
📍 Toronto