Must Have:

- Bachelor's degree in Computer Science, Information Technology, Business, or a related field.
- Certified Scrum Master (CSM) or similar agile certifications.
- Strong understanding of both Scrum methodology and business analysis frameworks.
- Hands-on experience with DevOps tools and processes, particularly CI/CD pipelines.
- Scrum and Agile Expertise: Demonstrated ability to lead Agile ceremonies and implement Scrum principles effectively across development teams.
- Business Process Modeling: Proficiency in modeling current and future business processes using tools like BPMN and process flow diagrams.
- Requirements Gathering: Strong expertise in gathering and documenting business requirements, translating them into actionable user stories and process documents.

Nice to have:

Prior OPS/Public sector exp.

Experience and Skill Set Requirements

- Education Qualitifcations (40%):
- Bachelor's degree in Computer Science, Information Technology, Business, or a related field.
- Certified Scrum Master (CSM) or similar agile certifications.
- Strong understanding of both Scrum methodology and business analysis frameworks.
- Hands-on experience with DevOps tools and processes, particularly CI/CD pipelines.
- Proven ability to lead teams, resolve conflicts, and ensure productivity in an agile workplace.
- Excellent communication and stakeholder management skills.

- Experience Qualification (30%):
- Advanced Certifications: PMI-ACP, SAFe Scrum Master, or Professional Scrum Master (PSM) certifications are highly desirable.
- Experience in DevOps Environments: Previous experience as a Scrum Master and Business Analyst within a DevOps setting,



bridging the gap between development and operations teams.
- Familiarity with DevOps Tools: Hands-on experience with Jira, Confluence, Git, Jenkins, and CI/CD processes.
- Experience with Cloud and Containerization Technologies: Familiarity with cloud platforms such as AWS, Azure, or Google Cloud, and tools like Docker or Kubernetes.
- Software Development Background: Experience in software development is advantageous, enabling better communication with technical teams.
- Industry Knowledge: Experience in industries like finance, healthcare, or other regulated sectors is preferred.

- Requirements Skillset (20%):
- Scrum and Agile Expertise: Demonstrated ability to lead Agile ceremonies and implement Scrum principles effectively across development teams.
- Business Process Modeling: Proficiency in modeling current and future business processes using tools like BPMN and process flow diagrams.
- Requirements Gathering: Strong expertise in gathering and documenting business requirements, translating them into actionable user stories and process documents.
- Backlog Management: Experience collaborating with Product Owners to manage product backlogs, ensuring the highest-priority work is well-defined and ready for development.
- Gap Analysis and Problem-Solving: Ability to perform gap analysis,



identifying areas for process improvement and making recommendations.
- Agile Metrics Management: Skilled in tracking and analyzing Agile metrics (e.g., Burndown charts, Velocity) to drive team performance improvements.
- Stakeholder Engagement: Expertise in managing and balancing stakeholder needs while ensuring alignment with development priorities.
- Conflict Resolution: Experience resolving conflicts within the team and between stakeholders to maintain harmony and productivity.

- Soft Skills (10%):
- Servant Leadership: Lead with a servant-leader approach, focusing on removing blockers for the team and empowering them to achieve their goals.
- Effective Communication: Strong written and verbal communication skills, capable of clearly articulating technical and business requirements to diverse audiences.
- Coaching and Mentoring: Experience coaching teams on Agile principles, ensuring continuous learning and improvement within the team.
- Adaptability: Ability to adapt to changing project requirements and shifting priorities while maintaining focus on delivery.
- Collaboration: Proven ability to collaborate with cross-functional teams, fostering a culture of teamwork and shared goals.
- Conflict Mediation: Skilled at resolving conflicts both within the team and with external stakeholders, ensuring smooth project progress.
- Time Management and Multitasking: Strong organizational skills to manage multiple tasks and priorities in a fast-paced Agile environment.
- Emotional Intelligence: High level of emotional intelligence, fostering empathy and understanding to effectively manage team dynamics and relationships.

📌 Scrum Master - Senior (Toronto)
🏢 CareerBeacon
📍 Toronto