Join Fairmont Chateau Lake Louise as a Concierge Agent in beautiful Banff National Park. Create unforgettable guest experiences while utilizing your exceptional service skills and enjoying incredible benefits.

In this permanent role, you will be the heart of guest service, providing information and assistance to ensure a memorable stay. Key responsibilities include offering qualified service, coordinating with departments for guest satisfaction, and making reservations for dining and activities. Your passion for hospitality will shine as you serve as a vital liaison for our guests.

Key Responsibilities:
• Deliver friendly and engaging guest service consistently
• Facilitate inter-departmental communication for guest satisfaction




• Provide accurate information about local activities and dining
• Assist guests with reservations and special requests
• Liaise with guests regarding hotel services and amenities

Requirements:
• Previous experience in a guest service environment
• Outstanding verbal communication skills
• Proficient in MS Word, Outlook, Excel
• Ability to perform well under pressure

Bring your hospitality skills to create lasting impressions at Fairmont Chateau Lake Louise.
#J-18808-Ljbffr

📌 Concierge Agent at Fairmont Chateau Lake Louise (Alberta)
🏢 SmartRecruiters
📍 Alberta