Benefits:

Company car

Competitive salary

Dental insurance

Free uniforms

Health insurance

Training & development

Be the first call after disaster—and the reason everything gets back on track.

We’re looking for a Senior Restoration Project Manager who can confidently own high-volume, high-complexity projects from start to finish. You’ll be the primary decision-maker on files, balancing homeowner care, insurance requirements, and operational efficiency—while managing a high volume of active projects, including a mix of large and standard losses.

This role requires strong restoration experience, estimating knowledge, and the ability to move jobs forward across departments with confidence and authority.

What You’ll Do:

Serve as the primary point of contact with homeowners after fire, flood, or other losses

Manage a high-volume caseload (up to 50 active projects simultaneously)

Communicate directly with insurance adjusters and represent the company professionally

Complete detailed site documentation (R24, Docusketch, photos, reports)

Review scopes and collaborate closely with the Estimating Department

Prepare or review estimates using Xactimate (as required), experience with Symbility is considered an asset

Ensure smooth coordination between mitigation, contents, and reconstruction teams

Proactively identify roadblocks and drive timelines forward

Mentor junior project managers when appropriate





Participate in rotating on-call schedule

Ensure professional file closure and strong customer satisfaction

Who You Are:

Calm, confident, and decisive under pressure

Highly organized and capable of managing high project volume

Experienced in restoration workflows and insurance file requirements

Comfortable having difficult conversations when necessary

Detail-driven but able to see the big picture

A strong communicator who can balance empathy with efficiency

Requirements:

Valid driver’s license

Minimum 2 years of restoration project management experience

Solid working knowledge of Xactimate

Construction experience required

Experience managing multiple active projects (high-volume environment)

Estimating experience considered a strong asset

IICRC certifications (WRT, ASD, FSRT, etc.) preferred or required

Experience with R24, Docusketch, CRMs, and cloud-based systems

Willingness to participate in on-call rotation

What We Offer:

Competitive salary + on-call compensation

Company vehicle during business hours and while on call

Health benefits after probation

RRSP Program after probation

Continued certification and professional development support

Leadership opportunities within a growing team

The opportunity to make a meaningful impact when people need it most

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📌 Senior Restoration Project Manager (Quebec City)
🏢 IICRC
📍 Quebec City