Take your career to recent heights with Corporate Traveller as a Customer Success Manager in Montreal. This full-time role focuses on client retention and data-driven insights to enhance customer experience.Corporate Traveller, a leader in corporate travel solutions under Flight Centre Travel Group, is seeking a Customer Success Manager to manage a portfolio of clients. You will focus on retention strategies, monitor customer health, and conduct insightful business reviews.



Proactively reducing churn and identifying growth opportunities are key aspects of this customer-centric position.Key Responsibilities:Manage customer portfolio to maximize retentionDrive programme adoption and reduce bookings outside of programmesAnalyze customer data for strategic recommendationsConduct business reviews and achieve customer objectivesBuild relationships across various levels within client organizationsRequirements:Bilingual English and French is mandatoryMinimum 2 years of Customer Success experienceProven ability to build stakeholder relationshipsStrong analytical and data skillsExceptional communication and organizational skillsBoost client satisfaction and strategize effective solutions as part of Corporate Traveller's innovative team in Montreal.

📌 Customer Success Manager Corporate Traveller (Quebec City)
🏢 Flight Centre Travel Group Canada
📍 Quebec City