03 Oct
|
Compass Communities
|
Mississauga
03 Oct
Compass Communities
Mississauga
With coast-to-coast communities and over 12,000 home sites, Compass Communities is one of Canada’s largest land lease housing companies, operating over 70 residential communities in 8 provinces.
We're a company that's all about people and relationships. At a time when home ownership can feel increasingly out of reach, Compass helps turn what may seem like a pipe dream into reality, building vibrant communities across Canada. Because though we're in the business of housing, we never lose sight of what makes a home.
Reporting to the Regional Manager, the Property (Community) Manager oversees operations, staffing, planning and resident relations at our residential land lease communities. They are a proactive self-starter who thrives in a fast-paced and changing environment and can think like an investor to promote profitability.
This role is a combination of property and people management, with a focus on delivering exceptional customer service and fostering a positive community environment. They act as the primary contact for residents and staff, ensuring a protected, welcoming, and well-maintained environment.
This is a permanent, part-time position, working out of the site office at our Sunset Estates Community.
Core Responsibilities
Customer Relations
- Act as the primary point of contact for residents. This includes addressing concerns, resolving complaints, and creating a positive, customer-friendly setting;
- Train staff to deliver exceptional service and build strong brand recognition;
- Ensure a safe and enjoyable environment for residents and employees;
- Conduct regular property tours and address customer concerns promptly.
- Manage, train,
and supervise on-site administrative and maintenance staff;
- Be a positive role model that leads by example;
- Manage recruitment, training, performance evaluations, and disciplinary actions;
- Ensure adherence to company policies and budgeted wage costs;
- Maintain staffing levels and oversee employee scheduling and leave.
Community Operations
- Conduct regular property tours to ensure the community is well-maintained and safe for residents and staff. This also involves implementing community policies and procedures;
- Foster a customer-friendly, team-based work environment;
- Promote operational efficiency and support company policies;
- Attend regional meetings and maintain positive relationships with stakeholders;
- Collaborate with Compass’s corporate and regional teams and ensure business plans are implemented to achieve financial goals;
- Procure goods and services from vendors in accordance with company procedures;
- Coordinate with contractors and vendors for timely project completion;
- Inspect infrastructure and common areas for safety and maintenance;
- Oversee home moves and fire safety compliance.
- Oversee the community's financial health by managing operational and capital improvement budgets, tracking all financial transactions, and processing payroll;
- Contribute to the preparation of operating and capital budgets;
- Ensure accurate financial reporting and payroll processing;
- Manage procurement and petty cash;
Health & Safety
- Ensure safe operations and facility maintenance;
- Enforce safety procedures and equipment usage;
- Report hazards and incidents per company policy.
- Manage leases, rent payments, deferrals, and terminations;
- Address resident concerns and distribute notices;
- Attend regulatory hearings;
- Organize community events;
- Assist with the marketing to potential residents and conducting sales/rental tours of community-owned homes.
Required Skills and Experience
- Minimum 5 years of relevant experience; a background in property management is preferred. Hospitality or other customer-focused business experience will be considered;
- Strong leadership, decision-making, and interpersonal skills;
- Experience managing budgets, staff, and resident relations;
- Excellent interpersonal and communication skills to effectively interact with a diverse group of people;
- Strong organizational, time management, and problem-solving abilities;
- Proficiency in common computer software, such as Microsoft Word, Excel, and Outlook.
- A valid driver's license is required
Our people are what makes us different. At Compass, we are committed to workplace diversity and inclusion within our organization; therefore, we encourage all qualified persons from all backgrounds to apply. Accommodations are available, upon request, to all applicants with disabilities throughout our hiring process.
Successful applicants will also be subject to a background check.
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📌 Property Manager (Part-Time) (Mississauga)
🏢 Compass Communities
📍 Mississauga