Shape unforgettable hospitality experiences as a Guest Service Agent with Sandman Hotel Group. This essential role requires a commitment to exceeding guest expectations every day.As a Guest Service Agent, you represent the Sandman Hotel Group's commitment to outstanding service. Applicants should thrive in dynamic environments and demonstrate excellent communication and conflict resolution skills. Key tasks include warmly greeting guests, managing their check-in and checkout processes, and addressing any questions or issues that arise.Key Responsibilities:Present a friendly and qualified image to guestsEfficiently check guests in and out of the hotelAssist guests with luggage and transportation needsHandle telephone and email inquiries effectivelyAccurately compute guest bills and process paymentsRequirements:Experience in hotel front desk operations preferredStrong time management and multitasking skillsKnowledge of Opera/Opera Cloud softwareExcellent conflict resolution and negotiation abilities1 year in customer service or hospitality preferredBecome a key player at Sandman Hotel Group, delivering outstanding guest experiences daily!

📌 Sandman Hotel Group Guest Service Expert (Langley)
🏢 Sandman Hotel Group
📍 Langley