Enhance student and guest satisfaction as a Front Desk Residence Services Representative. Deliver exceptional service through phone, email, and in-person interactions in a vibrant residence environment.In this pivotal role, the Residence Services Representative engages directly with students and guests, ensuring their inquiries and service requests are addressed promptly. Key skills include financial administration, customer interaction, and effective communication. Successful candidates will also oversee front desk operations, maintaining a tidy environment while managing guest check-ins, reservations, and room statuses.Key Responsibilities:Immediately respond to student and guest inquiriesProcess payments, invoices, and maintain financial recordsManage guest check-ins and check-outs efficientlyEnsure camera surveillance systems are operationalCommunicate important details among residence staffRequirements:High School Diploma; some college preferredMinimum 1 year in customer serviceExceptional verbal communication skillsAbility to work independently and multitaskAvailability for varied shifts including nightsSupport the agile residence community by providing top-notch service as a Front Desk Residence Services Representative.

📌 Front Desk Residence Services Representative (Welland)
🏢 campusliv
📍 Welland