About Western

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

About Us

The Office of the Registrar supports students’ academic pursuits as well as Western’s strategic priorities by delivering an array of integrated services in a skilled environment, while maintaining the integrity and confidentiality of student information throughout the student lifecycle. The Records department's goal is to maintain the integrity of Western’s reputation for academic excellence through the precise and efficient collection and recording of student registration and performance data. To contribute positively to the student experience by continuously improving technical systems that support the student lifecycle from admittance to convocation. To serve the Western community, including current and former students, their families, faculty and administrative staff, as well as organizations at the local, national and international level.

Responsibilities

The Records Officer is responsible for coordinating business processes as they relate to student records and enrollment services. The Records Officer is a source of information on behalf of the Office of the Registrar in relation to students’ records, enrollment activities, and graduation. They are a key resource for maintaining procedural documentation for the processes within the Student Records group. The Records Officer supports the unit through student record set-up, course registration set-up, term activation, centralized examination scheduling, internship set-up and grading, name changes,



Dean’s Waivers, and adjudication workflow including the administration, planning and distribution of Western University diplomas.

Qualifications

Education

- University Degree preferably in Business Administration or Information Management

Experience:
- 3 years progressive administrative experience within a post-secondary academic environment
- Experience working in a Registrar’s Office, using PeopleSoft Higher Education, or Infosliem, and/or supporting Student Records would be an asset

Skills, Abilities & Expertise:
- Excellent verbal and written communication skills with a demonstrated ability to write clear, concise procedural documentation
- Proven extensive experience with the Microsoft Office suite (Word, Excel, Access) and PeopleSoft HE
- Demonstrated commitment to ongoing learning and professional development
- Ability to process information with high levels of accuracy as well as analyze and synthesize sizable amounts of detail/data
- Ability to work within a versatile schedule to accommodate the University’s events and activities (e.g., Convocation ceremonies can run outside regular business hours)
- A strong record of teamwork with the motivation and ability to work independently with little supervision
- Demonstrated resourcefulness with a strong sense of accountability and initiative
- Ability to work with individuals and groups in a constructive and collaborative manner
- Ability to work well under pressure and handle multiple conflicting priorities in a fastpaced environment with frequent interruptions
- Judgment,



analytical and problem-solving skills with a consultative and collaborative approach to addressing issues and opportunities
- Professional manner, tact, diplomacy and discretion in dealing with associates and colleagues including senior management
- Proven ability to take initiative and champion a project from conception through implementation and evaluation

Why Western?

Western offers a broad and exciting variety of part-time and temporary employment opportunities with ample room for job exploration and growth. Within our beautiful campus, you are part of a progressive work environment that promotes work/life balance including access to our state-of-the-art recreation centre. Apply for an opportunity to be part of the Western community and contribute to its success!

Applying at Western

To ensure that your application is given full consideration, please complete all relevant sections of the application. In addition, you can choose to supplement your application with a cover letter and current resume. Consideration of applicants will include an assessment of previous performance, experience, and qualifications. Applicants should have oral communication skills in English.

Western Values Diversity

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression. Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone (phone hidden).

Please Note:

This position is an existing vacancy. This position is fully in-person, on-site. We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

📌 Academic Records Officer (London)
🏢 Western University
📍 London